Support

Support

I have problems with the registration process. What should I do?

Our team at 24trading are here for you, and are readily available to help! You can contact us by Email, phone, telephone or through the Live Chat button on top of the page.

How can I register?

Registering at 24trading is extremely simple:
1.Click on “Open Trading Account” on the home page.

2. Fill in the mandatory details.

3. Submit the form.

4. You will receive a welcome e-mail with a verification link. Click on it.

5. That’s all! Welcome to 24trading!

How can i contact you?

The 24trading support team is here for you. You can contact us via email ([email protected]), or by the given phone number for your area in the contact us page, or through our live chat system.

How can I update my personal details?

You can update the information in My Account>Personal Details or contact us by email.

What should I do if I have forgotten my password?

Please click on “forgot password?” and a new password will be sent to your email.

How can I ask for support?

In case you have any complaints about the functionality of the website you must fill in and send the appropriate form. You can find the Client Complaint Form here, complete it, and send it to [email protected]

Grey Matter Enterprise Ltd, a company registered under the laws of St. Vincent and the Grenadines, with registration number 25873 BC 2020 and registered address Suite 305, Griffith Corporate Centre, Kingstown, St. Vincent and the Grenadines. The company is duly organized and existing under the Laws of Saint Vincent and the Grenadines accordingly to the Business Companies (Amendment and Consolidation) Act Chapter 149 of the Revised Laws of Saint Vincent and the Grenadines (Act), 2009 and Regulations made under the Act.*

The Financial Products offered by the company include Contracts for Difference (‘CFDs’) and other complex financial products. Trading CFDs carries a high level of risk since leverage can work both to your advantage and disadvantage. As a result, CFDs may not be suitable for all investors because it is possible to lose all of your invested capital. You should never invest money that you cannot afford to lose. Before trading in the complex financial products offered please ensure to understand the risks involved.